This is how you change your voicemail PIN.


1.) Access your voicemail

2.) Listen to the prompts and press the correct options to access the change PIN option The correct responses at the time of this writing will be 4 then 3 then 1

3.) Change your PIN according to the PIN Security Rules.


Voicemail PIN Security Rules

Please read about our new policy to prevent the hackers that have been getting into our system and changing the easy to guess PIN's we've been using like 12345 you must now use a non-trivial PIN


A non-trivial phone PIN has the following attributes:

 

  • The PIN cannot match the numeric representation of the first or last name of the user.
  • The PIN cannot contain the primary extension or alternate extensions of the user.
  • The PIN cannot contain the reverse of the primary extension or alternate extensions of the user.
  • The PIN cannot contain groups of repeated digits, such as “408408” or “123123.”
  • The PIN cannot contain only two different digits, such as “121212.”
  • A digit cannot be used more than two times consecutively (for example, “28883”).
  • The PIN cannot be an ascending or descending group of digits (for example, “012345” or “987654”).
  • The PIN cannot contain a group of numbers that are dialed in a straight line on the keypad when the

group of digits equals the minimum credential length that is allowed (for example, if 3 digits is

allowed, the user could not use “123,” “456,” or “789” as a PIN).

 

Password cannot match last 5 passwords used.